Overview
Attention water lovers: Paradise awaits at Xel-Há, a natural paradise located along the Riviera Maya. Complete a jungle journey, as you explore a lagoon, cenotes, caves and a hidden beach. Bike around the lush grounds, or simply laze down a river in an inner tube.
Satisfy hunger pangs with the flash of your wristband for all-you-can-eat burgers, seafood, Mayan cuisine and more. This all-inclusive tour, perfect for families, includes round-trip hotel transport from Cancun.
- Recommended by 98% of travelers
- Badge of Excellence
- Free cancellation up to 24 hours before
- Mobile ticket
What's included
All-you-can-eat buffet
Interactive map available
Hotel pickup and drop-off
Use of snorkel equipment and inner tubes
Use of lounge chairs, hammocks and rest areas
Life vests
You will receive your park entry wristband on the bus on the way to the park.
Access to showers, lockers and towels
Beverages
Gratuities
Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
Souvenirs (Available to purchase)
Photos (Available to purchase)
Meeting and pickup
Pickup is offered for all travelers.
Good to know
- The time shown on your ticket is indicative.
- Pick ups are made from various hotels in Cancun, Playa del Carmen and the Riviera Maya, so the pick up time will vary depending on the location of your hotel.
-If your accommodation is not a hotel, you will need to provide your exact address including street name, outside number, inside number, state, zip code and city.
- To know the exact time and meeting point you must send a message thru the option on your reservation or call us on +52998 881 9833 at least 24 hours prior to the purchased visit date.
- Tours and dates are subject to availability and change.
- If you do not have the name of the hotel at the time of your purchase, you must contact Viator Customer Service at least 24 hours prior to your park visit to coordinate your pickup with us.
- Upon pick up, please present your printed or digital voucher, photo ID and the credit card you used to make the purchase to board the bus and receive a wristband to enter the park.
- Interactive map available https://maps.xcaret.com/xh/en
What to expect
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Xel-Ha Park by Xcaret
12 hours
Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.
Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.
Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.
New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.
Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel. -
5 hours
Water Activities:
-Inlet Exploration, -River Swim, -Underwater Observatory, Rivel Floating, Scenic Lighthouse Fun descent, Snorkeling, -
3 hours
Land Activities:
Scenic View, -Children Playground, -Secrets of the Jungle, -Tranditions of the Mayab, -Treasures of the Inlet, -Meet a Manatee, -Path of Consciousness, -The Land of Huh, -Jungle Train -
2 min
Air Activities:
Cliff of Courage, -La Quebrada, -Floating Bridge, -World Of Adventure, -Rope Swing -
30 min
Special Activities at extra cost:
-Adrenalina Jetboat Ride(Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm)
-Sea Trek®(Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years -important to try the helmet before the activity)
-Snuba®(Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years -important to know how to swim) -
2 hours
All-inclusive Food & Beverages at Restaurants and Bars:
-Chulavista Restauran, t-La Cocina del Pueblo Restaurant, -La Terraza Restaurant, -Jardín Corona Restaurant, -Bar del Puente, -Chulavista Bar, -Jardín Corona Bar, -Bar del Pueblo
Cancellation Policy
For a full refund, cancel at least 24 hours before the start time.
Times are local to the experience (America/Cancun).
Additional Information
- In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
- Mobile or paper ticket accepted
- Up to 5 travelers per booking
- Each booking must include at least one adult.
FAQs about Xel-Ha Tickets Food & Beverages and Transportation All-Included
Can I cancel Xel-Ha Tickets Food & Beverages and Transportation All-Included for free?
Yes. For a full refund, cancel at least 24 hours before the start time.
How long does it take?
It takes about 9–10 hours.
Is pickup offered?
Pickup is offered for all travelers.
What's included?
- All-you-can-eat buffet
- Interactive map available
- Hotel pickup and drop-off
- Use of snorkel equipment and inner tubes
- Use of lounge chairs, hammocks and rest areas
- Life vests
- You will receive your park entry wristband on the bus on the way to the park.
- Access to showers, lockers and towels
What's not included?
- Gratuities
- Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
- Souvenirs (Available to purchase)
- Photos (Available to purchase)
Which languages is it offered in?
It is offered in English, Spanish.
Is it suitable for children?
Children must be accompanied by an adult.
Operated by Grupo Xcaret
